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Any questions? FAQs about car rental in Cuba

You must be between 21 and 80 years old and have a passport, a license that's been held for at least one year, and the voucher printed or on your phone. Without these three documents, the office will not release the vehicle.
Most of our car categories come standard. If the selected offer indicates "insurance not included," you'll pay the mandatory policy when you pick up the car. The amount varies by group, but it's always payable at the branch in freely convertible currency.
No. Your country's license is valid as long as it's legible in Latin characters and has been issued for at least one year.
After confirming your reservation, you'll receive a secure payment link in USD. Payments can be made online using a credit/debit card or Zelle. Upon arrival in Cuba, you'll only need to cover any extras (additional driver and applicable taxes).
Immediately call the contract's 24/7 assistance number and the nearest office. Don't move the vehicle until the insurance company arrives; keep parts and receipts for deposit refund.
Yes, up to two. Take them to the counter with their passports and licenses; a daily surcharge applies, payable on-site. Companies like Rent Car Vía only allow additional foreign drivers.
Of course. The one-way service is available between most airports and tourist centers; the fare appears when quoting and is paid when booking online.
You have 59 minutes of courtesy, after 1 hour a full day's rental is charged plus insurance.
We confirm your reservation with the official rental company and monitor your flight number. If anything unforeseen arises, our local team will relocate you or upgrade you free of charge.